The Queen Anne’s County Library has an opening for a full-time Assistant Branch Manager at the Kent Island branch.   The ideal candidate will have strong organizational and customer service skills with a proven ability to lead. They will have a high level of comfort with and an ability to troubleshoot technology. They will have a demonstrated ability to connect positively with library and community leaders and organizations, library staff, library customers and general public.

Responsibilities:

• Assists the Branch Manager in the daily operation of the library branch including circulation, reference, technology assistance, programming, and outreach.

• Essential Job Functions:

  • Oversees and performs all circulation related tasks

  • Solves problems with the ability to ease tense situations

  • Recruits, trains, schedules, supervises and evaluates staff and high school pages as assigned by the Branch Manager

  • Orders all branch supplies to include library cards, FOL brochures, QACL program guides, general office supplies, etc. per QACL procedures.

  • Uses technology to serve customers and to streamline workflow

  Qualifications:

  • BS or BA degree required or ability to acquire degree within 2 years of hire.

  • 3+ years of experience in customer service in a public library setting. Supervisory experience a plus.

  • Ability to work as part of customer-focused team.

  Starting Salary Range:  $39,521 – $51,378.  Benefits include health insurance and participation in the Maryland State Retirement System.

  Please submit a cover letter, resume, and three professional references to admin@qaclibrary.org by November 30, 2020.  Position open until filled.