E-Commerce Policy

Policy Statement

The Queen Anne’s County Library provides an e-commerce service that enables library users to pay overdue fines and/or lost book fees via the library’s website. This new service was added to make paying fees more convenient and confidential for library users.

Definition

E-commerce software is defined as a secure web portal that allows users to pay fines or fees online using a credit card.

Terms and Conditions

Privacy

The Queen Anne’s County library is committed to protecting your privacy. The library will not use , disclose, store, sell or disseminate any cardholder information obtained in connection with a card transaction except for purposes of authorizing, completing and settling card transactions and resolving chargebacks.

Card Acceptance

Discover, Visa, and MasterCard will be accepted for payment on the library website.

Refunds

There are no refunds.

Approved by Queen Anne’s County Board of Trustees

July 22, 2013